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Customer service

My strength is my creativity, quality, service and guarantee. If you have any questions, feel free to contact me. I'm happy to assist you.

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Delivery time

Without special notice we cound a 48-hour delivery for stock products. Get delivered even faster? Send an email after the order, then we can also process the order in the afternoon. Customised products will be shipped within 10 workdays. For the following products please take notice of the following time before delivery:

  • Wallpaper and wall sticker: produced after ordered: maximum 14 days.

  • Books/ posters/ samples: 48 hours.

  • If a product is out of stock , we will give you a signal within one day. 

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Shipping cost

If shipping cost apply it will be calculated in the shopping cart. 

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Payment methods

  • iDEAL (recommended) or Credit card or debet card. This payments is processed immediately in the check out of the shopping cart. It works easily, familiarly, securely, and quickly.

  • Own payment method: Please transfer the total amount to our account. Please state your order number.

  • On account: An invoice is included with the package you receive. You can transfer the amount within 8 days. Only possible in consultation.

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Returns

It can happen that a product is not to your liking.

  • In stock items can be returned easy. Send the product to our address, stating the order number.
    Return shipments must be sufficiently stamped. The shipping costs for a return shipment are for
    the buyer with the exception of items that have been delivered incorrectly. Please give us notice
    of your return so that we can exchange or do a refund.

  • Custom products (also wallpaper) can not be returned.

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Contact

  • Address: Origineeltje | Boskantseweg 12, 5492 BW Sint-Oedenrode | The Netherlands

  • info@origineeltje.nl (emergency number 0031-6-19862650)

  • KvK 17259407 | BTW NL001738603B07

  • Bank account NL28RABO0113550855 Addition international: BIC code: RABONL2U

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Guarantee​

  • 100% satisfaction: Our strength is our quality and service. 

  • Our general terms and conditions apply to all deliveries. Please find the General terms and conditions here.

  • We care about your privacy. Please take notice of our Privacy statement.
     

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